APA Style
Fandy Tjiptono,Ph.D, Gregorius Chandra. (2016).
Service Quality dan Satisfaction Edisi 4 (cet. 1, 2016).
Surabaya:
CV.Andi Offset.
Chicago Style
Fandy Tjiptono,Ph.D, Gregorius Chandra.
Service Quality dan Satisfaction Edisi 4.
cet. 1, 2016
Surabaya:
CV.Andi Offset,
2016.
Text.
MLA Style
Fandy Tjiptono,Ph.D, Gregorius Chandra.
Service Quality dan Satisfaction Edisi 4.
cet. 1, 2016
Surabaya:
CV.Andi Offset,
2016.
Text.
Turabian Style
Fandy Tjiptono,Ph.D, Gregorius Chandra.
Service Quality dan Satisfaction Edisi 4.
cet. 1, 2016
Surabaya:
CV.Andi Offset,
2016.
Print.